Responsible Gaming at 700bd

1. 18+ Age Restriction

700bd operates a strict minimum age policy. You must be at least 18 years of age to register an account, make a deposit, place a bet, or participate in any game or promotion on the 700bd platform. This is a non-negotiable requirement that applies to every player in Bangladesh regardless of the type of game being played.

1.1 Age Verification Process

All new accounts are subject to age verification as part of the 700bd Know Your Customer (KYC) process. Players are required to submit a copy of a valid government-issued identity document — such as a National Identity Card (NID) or passport — that confirms their full name and date of birth. Accounts where age cannot be confirmed remain restricted from deposit and withdrawal until verification is complete.

1.2 Underage Account Detection

700bd employs automated and manual checks to identify accounts that may belong to underage players. Indicators such as inconsistent personal information, flagged payment methods, or reports from third parties trigger a manual review. Any account confirmed to belong to a player under the age of 18 will be permanently closed and all associated funds returned to the payment source after deducting any winnings generated, in line with our Terms & Conditions.

1.3 Protecting Minors in the Household

If you share a device or computer with anyone under 18, we strongly encourage you to:

• Always log out of your 700bd account after each session;
• Enable device-level parental controls or content filtering on shared devices;
• Never store your 700bd login credentials in a place accessible to minors;
• Use a unique, strong password that is not known to other household members.

2. Recognising Problem Gambling

Problem gambling is characterised by a persistent and recurrent pattern of gambling behaviour that causes significant distress or harm to the individual, their family, or their broader social and financial life. It is a recognised behavioural condition, and there is no shame in acknowledging it — seeking help is a sign of strength, not weakness.

2.1 Common Warning Signs

The following behaviours may indicate that gambling has moved from entertainment into a problematic pattern. If you recognise several of these signs in yourself or someone you care about, we encourage you to reach out to the 700bd support team or a professional counselling service.

• Spending more money on gambling than originally intended on a regular basis;
• Continuing to gamble even after suffering significant financial losses, hoping to "win it back";
• Lying to family members, friends, or colleagues about the extent of your gambling activity or losses;
• Neglecting work, studies, family responsibilities, or personal health in order to gamble;
• Feeling restless, irritable, or anxious when attempting to reduce or stop gambling;
• Using gambling as a way to escape from personal problems, low mood, or feelings of anxiety;
• Borrowing money, selling possessions, or depleting savings in order to fund gambling;
• Making repeated unsuccessful attempts to cut back or stop gambling;
• Experiencing relationship difficulties that are directly or indirectly related to gambling behaviour.

2.2 The Difference Between Recreational and Problem Gambling

Recreational gambling is characterised by set budgets, time limits, and the ability to stop without distress. The activity is enjoyed as one leisure pursuit among many. Problem gambling, by contrast, tends to dominate the individual's thoughts and schedule, and the losses — financial, personal, and psychological — outweigh any entertainment value. The transition between the two can be gradual, which is why 700bd encourages all players to regularly check in on their own habits using the self-assessment tool below.

3. Self-Assessment Questions

Answering the following questions honestly can help you gauge whether your gambling habits are healthy. These questions are adapted from widely used responsible gaming frameworks. If you answer "Yes" to three or more of these questions, we strongly recommend activating one of the responsible gaming tools described in Section 4, or contacting the 700bd support team directly.

4. Responsible Gaming Tools

700bd provides a comprehensive suite of player protection tools that you can activate directly within your account settings at any time. These tools are free, confidential, and effective. We encourage all players — not just those experiencing difficulties — to make active use of these features as part of a healthy gambling routine.

To access any of these tools, log in to your 700bd account and navigate to Account Settings > Responsible Gaming. All settings changes are processed immediately or within the timeframes described above. If you experience any difficulty accessing these tools, contact the 700bd support team via in-platform live chat for immediate assistance.

5. Self-Exclusion

Self-exclusion is the most robust tool available for players who believe they need a significant break from gambling. When you self-exclude on 700bd, your account is suspended for the duration you choose, and all marketing communications from 700bd are immediately halted. Self-exclusion is available to any registered player at any time and for any reason — you do not need to explain yourself or provide a justification.

5.1 Available Exclusion Periods

• 1 Week: A short break for players who want to step back and reassess;
• 1 Month: A medium-term break allowing time for reflection and recovery;
• 3 Months: An extended break recommended for players experiencing persistent difficulties;
• 6 Months: A serious break for players whose gambling has had a significant impact on their life;
• 1 Year: A long-term exclusion for players who require extended distance from the platform;
• Permanent: A lifelong exclusion for players who have decided to stop gambling altogether. This option is irreversible.

5.2 What Happens During Self-Exclusion

During the self-exclusion period, your 700bd account will be suspended. You will not be able to log in, place bets, or make deposits. Any pending bets placed before the exclusion took effect will be settled normally, and your remaining balance will remain accessible for withdrawal. You will not receive any promotional emails, SMS messages, or push notifications from 700bd during the exclusion period.

5.3 Lifting a Self-Exclusion

Self-exclusion periods shorter than permanent cannot be reversed early. Once the exclusion period expires, you must actively contact the 700bd support team to request account reactivation — your account will not reopen automatically. A minimum 24-hour reflection period is applied before reactivation is processed. Permanent self-exclusion cannot be reversed under any circumstances.

5.4 How to Request Self-Exclusion

Self-exclusion can be requested in two ways:

• Account Settings: Log in and navigate to Account Settings > Responsible Gaming > Self-Exclusion, then select your preferred exclusion period;
• Live Chat: Contact the 700bd support team via in-platform live chat and request self-exclusion verbally. The support agent will process the exclusion within minutes and confirm it in writing via your registered email address.

6. Deposit & Loss Limits

Managing the financial dimension of gambling is one of the most effective ways to maintain a healthy, sustainable approach to the activity. 700bd's deposit and loss limit tools give you direct, real-time control over how much money flows through your account.

6.1 Setting a Deposit Limit

A deposit limit caps the total amount you can transfer into your 700bd account within a defined rolling period. For example, setting a weekly deposit limit of ৳5,000 means that once you have deposited a cumulative total of ৳5,000 in any rolling 7-day window, further deposits will be declined until the window resets. Deposit limits apply across all payment methods — bKash, Nagad, Rocket, Upay, and any bank transfer options — and cannot be circumvented by switching payment channels.

6.2 Setting a Loss Limit

A loss limit caps the total amount you can lose within a defined rolling period. Net losses are calculated as total wagered minus total returned. For example, a daily loss limit of ৳2,000 means that once your net losses for the calendar day reach ৳2,000, all betting will be suspended for the remainder of that day. Loss limits are independent of deposit limits — you can set both simultaneously for maximum protection.

6.3 Changing Your Limits

Reducing a deposit or loss limit takes effect immediately. Increasing a limit — or removing a limit entirely — is subject to a mandatory 48-hour cooling period before the change takes effect. This cooling period exists to protect you from impulsive decisions made in the heat of a session. During the 48-hour window you may cancel the increase request and your existing lower limit will remain in force.

7. Getting Help & Support

If you believe your gambling is becoming a problem — or if someone you know is struggling — reaching out for support is the most important step you can take. 700bd's responsible gaming team is available 24 hours a day, 7 days a week to provide a confidential, non-judgmental space to discuss your concerns and explore your options.

7.1 Contacting 700bd Responsible Gaming Support

The fastest and most direct way to access responsible gaming support is via the 700bd in-platform live chat. When you contact us, please mention that your query relates to responsible gaming — this ensures your request is routed directly to a trained team member rather than general customer support. You can also reach the team by email at [email protected] — please include "Responsible Gaming" in the subject line.

7.2 What Our Support Team Can Do

• Activate any responsible gaming tool on your account immediately upon request;
• Process self-exclusion requests within minutes;
• Provide a summary of your recent gambling activity to help you assess your patterns;
• Discuss your situation confidentially and without judgement;
• Signpost you to appropriate professional and community support resources in Bangladesh;
• Assist family members or friends who are concerned about a loved one's gambling on 700bd.

7.3 Support for Families and Loved Ones

Gambling problems do not only affect the individual — they can have a profound impact on families, partners, and close friends. If you are concerned that someone in your household is gambling excessively on 700bd and you have evidence of serious harm, contact the 700bd support team. While data privacy rules prevent us from sharing account details with third parties, we can advise on appropriate next steps and, where appropriate, flag the account for a welfare review.

8. Safer Gambling Tips

The following practical guidelines are recommended by 700bd to help every player maintain a healthy relationship with gambling. Whether you are a casual player who enjoys the occasional cricket bet or a regular slots enthusiast, these habits will help keep your gaming experience enjoyable and sustainable.

• Set a budget before you start: Decide how much you are willing to spend before each session and treat that amount as an entertainment expense — money you are prepared to lose. Never exceed this budget;
• Set a time limit before you start: Decide in advance how long you will play and stick to it. Use the session time limit tool on 700bd to enforce this automatically;
• Never chase losses: If you have reached your loss limit for the day, stop. Chasing losses by increasing bets or depositing more money almost always results in larger losses and rarely in recovery;
• Gamble only with money you can afford to lose: Never gamble with rent money, bill money, or funds needed for food and essential household expenses. Do not borrow money to gamble;
• Take regular breaks: Step away from the platform at regular intervals during a session. Use the reality check feature to prompt these breaks automatically;
• Do not gamble when emotional: Gambling under the influence of stress, anxiety, anger, grief, or alcohol impairs judgement and increases the likelihood of reckless decisions. Log off and return when you are in a calm and clear state of mind;
• Balance gambling with other activities: Ensure that gambling remains one leisure activity among many. Maintain friendships, pursue other hobbies, and protect time for family and personal development;
• Keep a record: Use the transaction history in your 700bd account to regularly review your deposits, withdrawals, and net results. Honest awareness of your financial activity is a powerful protective habit;
• Talk about it: If gambling is weighing on your mind, talk to a trusted friend or family member. Keeping gambling a secret from those close to you is often an early warning sign of a developing problem.